Business Sample Issue Resolution
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The following is a hypothetical designed to demonstrate the JustUs® process;
any reference to real life names or events is purely coincidental.
Personality Conflict:
"Jessie" had been transferred to another shift and did not get along with the new manager.
Instead of helping people with their job, the manager just told everybody to "work faster,
work harder" and even let bad parts go because they "weren't that bad." Jessie said that people
who complained about that manager were fired and their suggestions were ignored. Jesse suggested
that management should talk to the manager and tell her to change her ways.
An investigation revealed that the terminated employees were fired for valid reasons and the real
problem was that Jessie resented being transferred. The HelpLine recommended Jessie apply to be
transferred back to his original shift.
Employee Benefits:
"Terry" had perfect attendance last year, but was refused the perfect attendance bonus. The
supervisor explained that Terry had several write-ups and the bonus was only for those who
show up and do their jobs.
Because company policy promised to pay the bonus for attendance only, and not for attendance
and performance, JustUs® recommended that Terry be paid.
In both of these instances, failing to properly or adequately address the problem may have
left the involved employees unhappy and unproductive. Without clear answers, they may have
considered taking some action that could have exposed the company to the risk of bad publicity
or litigation, whether merited or not. By having JustUs® the issues were able to be addressed
in a timely, cost-effective manner that ultimately improved the bottom line.
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JustUs® Issues
(This list is not all-inclusive)
Accounting Matters
Auditing Matters
Attendance
Bid Irregularities
Bribery
Check Fraud
Computer Fraud
Concealment of Records
Conflict of Interest
Contract Fraud
Conversion
Criminal Conduct
Destruction of Records
Discipline
Discrimination
Embezzlement
Ethical Violations
Expense Report Fraud
False Billing
False Claims
Falsification of Records
Harassment
Healthcare Fraud
Internal Control Matters
Kickbacks or Gifts
Loan Fraud
Loan Irregularities
Misuse of Position
Misuse of Property
Money Laundering
Pay and Benefits
Performance Reviews
Personality Conflicts
Phantom
Vendors/Customers
Promotions
Retaliation
Safety and Health Concerns
Securities Fraud
Tax Fraud
Technology Abuse
Theft
Unfair Treatment
Unnecessary Purchases
Work Rules or Policies
Violations of Laws or
Regulations
Waste
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